Shipping Policy

Last updated: October 22, 2026

Thank you for shopping with Had To Buy! We offer FREE Worldwide Shipping to make shopping with us simple and affordable.

Order Processing

Orders are processed as quickly as possible after payment is confirmed.

Once your order has been dispatched, you'll receive an email containing your tracking details so you can follow your delivery.

Shipping Costs

FREE Worldwide Shipping on all orders.

There is no minimum order amount required to qualify for free standard shipping.

Any applicable customs duties, import taxes or other government charges are separate from our free shipping offer.

Delivery Times

Delivery typically takes 7–12 business days after dispatch.

Delivery times are estimates and may vary depending on your location, customs clearance, local postal services and circumstances outside our control.

Please note that weekends and public holidays are not included in business-day estimates.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.

Tracking information may take a little time to become active after dispatch.

International Customs, Duties and Taxes

We ship internationally, and some countries may apply customs duties, VAT, GST, import taxes or carrier handling fees.

These charges are determined by the destination country's authorities and are separate from our free shipping service.

Where applicable charges are collected at checkout, they will be displayed before you complete your purchase.

If import duties or taxes are not collected at checkout, customers may be responsible for paying them upon delivery, subject to applicable law.

This includes destinations such as Canada, the United Kingdom and European Union countries.

Customs processing may occasionally affect delivery times.

Shipping Destinations

Had To Buy ships worldwide to supported destinations.

Available delivery countries are confirmed during checkout. Some destinations may be unavailable due to supplier restrictions, carrier limitations or local import regulations.

Shipping Address

Please ensure your delivery address is complete and accurate before placing your order.

If you notice an error, contact us immediately at contact@hadtobuy.com.

We will do our best to update your details before your order is dispatched.

Lost, Damaged or Delayed Orders

If your order arrives damaged, is incorrect or appears to be lost in transit, please contact us at contact@hadtobuy.com.

Include your order number and a description of the issue. For damaged or incorrect items, photographs will help us resolve the matter faster.

We will investigate the issue and arrange an appropriate solution in accordance with applicable consumer protection laws.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We may be able to make changes before your order has been processed or dispatched.

Once an order has been dispatched, changes or cancellations may no longer be possible.

This does not affect your rights under Australian Consumer Law or other applicable consumer protection laws.

Contact Us

If you have any questions about shipping or your order, we're here to help.

Had To Buy

Email: contact@hadtobuy.com

Website: www.hadtobuy.com